When your customer asks a question at 3am, your store doesn't have to sleep.
An AI assistant added to your site with one line of code — it knows your products, checks order status, catches sales opportunities and never makes things up. Handles the Q4 traffic surge without growing your team.
£1 for 7 days · then £14.90/mo · cancel any time
Example conversation
In Q4, message volume explodes — your team doesn't.
During November discount days and the December gift season, "is the discount still on", "where's my order" and "is shipping free" messages all arrive at once. A question at midnight goes unanswered until morning, and the customer buys elsewhere.
Store Assistant answers most of these instantly, in your place.
How it works
Set up in 3 steps
One line of code
Copy the embed code from the panel, paste it into your theme. Works with every theme.
Write your Store Info
Enter shipping, returns, payment terms and contact details once; the assistant answers only from this text.
The assistant answers 24/7
It handles product questions, order status and sales opportunities day and night.
What it can do
Seven jobs, one assistant
Knows your products
Searches your catalogue of up to 1,500 products; answers size, material and colour questions from the description and gives the product link.
Checks orders
Looks up your last order's status and tracking by email or phone — never shows address, name or payment details.
Drives sales
Suggests a complementary product with "goes well with", and gives a direct add-to-cart link for single-variant products.
Never makes things up
If something isn't in your Store Info, it says "I don't have solid info, let me pass this to the team."
Hands off to a human
Turns anything it can't solve into a support ticket, one email per ticket to the store owner; spots complaints and forwards them directly.
Catches opportunities
Notices bulk/corporate requests and sends the store owner a separate "🎯 sales opportunity" email with contact details.
Multilingual
Replies in whatever language the customer writes in; the box's own text (title, buttons) is Turkish for now.
Makes Q4 easier
For November discount days and the December gift season
Campaign week message rush
Enter your discount code and free-shipping threshold once; the assistant answers correctly thousands of times, and stops promising it once the campaign ends.
The "where's my order?" wave
Late-November orders get chased in early December; the assistant gives status and tracking by email/phone, so your team only handles the genuinely stuck orders.
Holiday gift questions
Add your last order date and gift-wrap info to Store Info; the assistant answers without inventing a date.
Corporate gift orders
A "what if we order 50?" message doesn't get lost — a separate sales-opportunity email lands with a phone number.
Nights and weekends
Discount days start at midnight; while your team sleeps, the assistant still answers product questions and gives add-to-cart links.
Growing basket size
"Goes well with" suggestions are measured by shows and clicks in the panel — see at the end of Q4 whether it actually worked.
Before Q4
15 minutes of setup
- Add the embed code to your site
- Store Info: shipping time, return policy, payment options, last order date for the holidays, gift-wrap info
- Contact: phone, WhatsApp, working hours
- Sales Mode: free-shipping threshold, instalments, discount code
- Check that product descriptions are filled in — with an empty description the assistant can't answer size/material questions
Trust & security
How the assistant protects your customers
Address, name and payment are never shown
Order lookups only share status and tracking; sensitive details are never shown to the customer.
Abuse protections
Message length, turns per session, messages per minute and a monthly reply cap — all enforced in code, not left to the AI.
Wrong-info attempts get locked
5 failed order-lookup attempts within an hour locks that session out.
Says when it doesn't know
It doesn't guess on anything missing from your Store Info — it says so and passes it to the team.
Who this is for
Is this plan right for you?
It's for you if
- You run a Shopify store and want full features like order lookup
- You know Q4 message volume is about to spike and don't have budget to grow the team
- You're tired of answering the same shipping/returns/payment questions by hand every day
It's not for you if
- You're not on Shopify — order lookup only works on Shopify; other sites get product questions + Store Info + support/opportunity email
- Your product descriptions are empty — the assistant answers size/material questions from the description, and has nothing to say if it's blank
- You expect more than 2,000 assistant replies a month — this plan has a monthly reply cap
Price
£1 for 7 days, then £14.90/mo
Included
- One-line embed code, works with every theme
- Product questions — full on Shopify, or from your product feed on other sites
- Order lookup — Shopify stores only
- Answers from your Store Info, never guesses
- Sales Mode, sales-opportunity email, support ticket panel
- Up to 2,000 assistant replies a month
- Cancel any time
- No commitment
£1 for 7 days · then £14.90/mo · cancel any time
Also want ad management? See the plans →
Frequently asked questions
What does Store Assistant actually do?
It's a chat assistant added to your site: it knows your products, checks order status, answers shipping/return questions from your Store Info, and never makes things up.
Does it only work on Shopify?
Order lookup only works on Shopify stores. On other sites, product questions (if you have a product feed), Store Info answers and the support/opportunity email still work.
Is setup hard?
No. Copy the embed code from the panel and paste it into your theme — takes 5-10 minutes.
Can the assistant make things up?
No. On shipping, returns and payment it only answers from the Store Info text you wrote; if something isn't there it says "I don't have solid info, let me pass this to the team."
Can the customer see their address or payment details?
No, order lookup only shares status and tracking; address, name and payment details are never shown to the customer.
How many replies does it handle a month?
Up to 2,000 assistant replies a month; a busy store in Q4 can get close to that limit.
What happens if a product description is empty?
The assistant answers size/material questions from the product description; if it's empty it has nothing to say — worth filling these in before Q4.
Does it answer foreign customers too?
Yes, it replies in whatever language the customer writes in. The box's own text (title, button labels) is Turkish for now.
Can I cancel?
Yes, any time, with one click — no commitment.
Set up an assistant that answers your site 24/7, before Q4 starts.
£1 for 7 days · then £14.90/mo · cancel any time.
£1 for 7 days · then £14.90/mo · cancel any time
- ✓ No risk
- ·✓ AI + human support
- ·✓ Google Partner